While our fraud detection and blocking occurs in near real-time, the reporting data you see in our Reports and tables are delayed (recent account data may not appear immediately).
How long is the reporting delay?
Generally, the data in our reports is delayed by about 30 minutes. This includes most of your visitor information - including IP addresses, fraud scoring, device fingerprint and other data enrichment. Some metrics may appear a bit faster such as conversion data, since it doesn't require any complex scoring or enrichment.
Why do you have a delay?
A delay allows us to speed up the time it takes to load our reports in your dashboard by over 50%.
We calculate your fraud scores of each IP addresses and match other data points at the time you pull each report. This is a highly complex and resource-consuming process that requires enormous server costs. This slightly delay in reporting data allows you to view your data more quickly while minimizing the amount of compute power we use.
Again, our fraud detection and blocking occurs in near real-time, but there is a slight delay of about 30 minutes of the data appearing in your reports.