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Blocking in Google Ads
I cannot connect to my Google Ads account
I cannot connect to my Google Ads account
Joanna K. avatar
Written by Joanna K.
Updated over a week ago

Connecting to your Google Ads account can be done directly in your Fraud Blocker dashboard. See how in our related article: How do I connect to my Google Ads account?

If you are experiencing trouble connecting, check these common issues:

I see a "Refresh Token" error:

Steps to fix this error:

  1. Turn off any ad blockers

  2. Try in an incognito version of Chrome or Edge browser (this provides a fresh cache and cookie store)

  3. Confirm that the password to your Google account is correct

  4. Log out, log back in and try again.

I see an "unable to fetch" error:

Steps to fix this error:

  1. Turn off any ad blockers

  2. Try in an incognito version of Chrome or Edge browser (this provides a fresh cache and cookie store)

  3. Confirm that the password to your Google account is correct

  4. Log out, log back in and try again.

I'm connected, but I'm not seeing any traffic from my Google Ads in my dashboard.

In order to track properly, we need to see Google's default tracking parameters. These can be added manually or by selecting "Auto-tagging" in the "Admin" area of your Google Ads account:

Still can't connect? Contact us.

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